Terms of Service

1. Eligibility and approval

1.1. You must be at least 18 years old and legally able to enter into a contract. If you take part as a business, it must be duly registered.

1.2. Registration creates an account with the status pending approval. No referral traffic is credited and no commission accrues before we approve the account.

1.3. We accept or reject applications at our sole discretion and are not obliged to give a reason. Approval is personal to you and is not transferable.

1.4. You must give complete and accurate information at registration and keep it current, including your payout and billing details.

1.5. One account per person or legal entity. Additional or duplicate accounts may be closed and the commission accrued on them cancelled.

2. Your account

2.1. You are responsible for keeping your password confidential and for everything done through your account.

2.2. Tell us at once, at affiliates@outsourcing-software-development.com, if you suspect unauthorised access.

2.3. The figures shown in the Portal — registrations, sales, commission and balances — are our records of the programme and are the reference point for settlement. We may correct them where an event was duplicated, mis-attributed, reversed or recorded in error.

3. Referral links and attribution

3.1. After approval, the Portal gives you one referral link per Product. Each link carries your affiliate ID, which is how registrations and sales are attributed to you.

3.2. Attribution happens on the Product side and is reported to us by the Product systems. A registration or sale is credited to you only if it reaches us carrying a valid affiliate ID.

3.3. Tracking is never perfect. Blocked cookies, stripped URL parameters, privacy tools, a customer switching device or browser, or a customer buying through another channel can all prevent attribution. We do not guarantee that every referral you send will be recorded, and we are not liable for referrals that are not tracked.

3.4. Do not alter or mask the referral links, or shorten them in a way that strips their parameters. Adding your own tracking parameters is fine.

3.5. Where the same customer carries more than one affiliate ID, we apply the attribution recorded by the Product system that reported the event.

3.6. The attribution window is 30 days on a last-click basis. A visitor who follows your link is attributed to you for 30 days from that click; if the same visitor follows another affiliate's link inside that window, the later click takes over.

4. How commission is earned

4.1. Commission is earned on sales only. Registrations, sign-ups, trials and leads are recorded for attribution and reporting; they never create a payable amount, however many of them you send.

4.2. Your commission rate follows your tier: currently 20% for the affiliate tier and 30% for the co-branded tier, applied to the amount of the qualifying sale as reported to us.

4.3. Commission is recurring. It is earned on every payment a customer you referred makes for a Product, for as long as they keep paying — renewals included, not only the first payment. There is no cap on the number of payments and no time limit on the customer's lifetime.

4.4. Where a customer changes plan, the commission follows the amount actually charged from that point on. A paused or cancelled subscription earns nothing while no payment is made; if the same customer resumes and the Product still reports the sale as yours, commission resumes with it.

4.5. A sale qualifies only if it is validly attributed to you under section 3 and is not cancelled, fraudulent, duplicated or otherwise invalid.

4.6. Commission is recorded in the currency of the sale. Where a payout combines commissions in different currencies, conversion is made at the rate applied by our payment provider on the payment date.

4.7. Your tier and rate apply to sales recorded after the tier is set. Changing a tier does not recalculate commission already recorded.

5. Commission status and hold period

5.1. Each commission moves through the statuses shown in the Portal: pending → approved → payable → paid. A commission can also be rejected or, after payment, reversed.

5.2. New commission is held as pending for the hold period, currently 14 days from the sale, so that refunds, cancellations and disputes can surface before money leaves.

5.3. After the hold period the commission is reviewed and, if the sale stands, becomes payable and can be included in a payout. Only payable commission counts towards the minimum payout threshold.

5.4. We may extend the hold on a specific commission, or on your whole balance, while we investigate suspected invalid traffic, a dispute or a chargeback. We will tell you if we do.

6. Refunds, chargebacks and reversals

6.1. If a sale is refunded, charged back, cancelled or found to be invalid, the commission on it is not earned.

6.2. Where that commission has not yet been paid, it is rejected or reduced and leaves your payable balance.

6.3. Where it has already been paid, we record a correcting entry with a negative amount and mark the commission reversed. That negative amount is set off against your future commission.

6.4. If your balance does not absorb the reversal within 90 days, or your participation ends before it is absorbed, you repay the outstanding amount within 30 days of our written request.

6.5. There is no time limit on recording a reversal for a sale that turns out to be fraudulent.

7. Payouts

7.1. You can be paid once your payable balance reaches the minimum payout threshold, currently 200 USD.

7.2. There is no fixed payout calendar and payouts are not automatic. A payout is triggered by you: once your payable balance reaches the threshold, you issue an invoice under section 8 and we settle it.

7.3. Payment is made by bank transfer to the bank details in your payout settings. We do not pay by any other method. Until those details are complete — account holder, bank name, IBAN or account number, SWIFT/BIC, bank country and payout currency — no transfer can be made and the balance simply waits.

7.4. We transfer the amount of your invoice. Charges applied by your own bank and by any intermediary or correspondent bank are yours, as is any cost of converting the transfer into another currency.

7.5. The account holder must match the party that issued the invoice. We do not pay to a third party's account.

7.6. Keep your payout details correct. We are not responsible for payments that fail or reach the wrong recipient because the details you gave were wrong or out of date; if the funds come back to us, we re-credit your balance less any charge the return cost us.

7.7. A balance below the threshold is carried forward indefinitely. It does not expire and is not forfeited because of inactivity or because your account is closed. We release it once it reaches the threshold, or earlier at our discretion.

7.8. We may set off against your balance any amount you owe us under these Terms.

8. Invoicing, VAT and taxes

8.1. A payout starts with your invoice. Send it to affiliates@outsourcing-software-development.com, addressed to Outsourcing Software Development SLLC, UIC 206793987, VAT BG-206793987, Izgrev 92, app. 19, Burgas 8000, Bulgaria.

8.2. The invoice must carry your own billing details as they appear in your payout settings, an invoice number, and an amount no greater than your payable balance at the time you issue it. We check the amount against that balance before paying, and we quote your invoice number on the payout record so that the two can be matched.

8.3. Affiliates established in the EU with a valid VAT number. The supply is a business-to-business supply of services, the place of supply is Bulgaria and the reverse-charge mechanism applies. Invoice us without VAT, state that the reverse charge applies and quote your VAT number. We verify VAT numbers in VIES.

8.4. Affiliates established in the EU without a valid VAT number. The reverse charge cannot be applied. The commission shown in the Portal is then treated as inclusive of any VAT due, and you are paid the amount net of the VAT we have to account for.

8.5. Affiliates established outside the EU. Invoice us for the gross amount without Bulgarian VAT; we account for any VAT due in Bulgaria ourselves. Tax owed in your own country is yours to handle.

8.6. If Bulgarian law requires us to withhold tax at source on a payment to you, we pay the amount net of that withholding and give you the supporting documentation. Where a double-taxation treaty provides relief, we apply it once you have given us a valid certificate of tax residence and any other document the tax authority requires.

8.7. You are responsible for your own income tax, VAT registration, social contributions and any licence or registration your activity requires.

8.8. You confirm that the tax status and VAT number you give us are correct, and you tell us promptly if they change. If information you gave us was wrong and we are assessed additional tax, interest or penalties as a result, you reimburse us.

9. Promoting the Products

9.1. You may promote the Products through your own channels — website, blog, a newsletter to your own opted-in audience, social media, video, community or client work — provided you comply with section 10 and with the law of every market you promote in.

9.2. You may use our logos, product names, screenshots and published marketing copy for that promotion without asking us first, as long as you present them accurately, do not modify the logos, and do not imply that you are us or that we endorse anything beyond the Products.

9.3. Describe the Products as they are. If you quote prices, features, results or availability, take them from our current published material.

9.4. Disclose the commercial relationship wherever the law or the platform requires it — for example an advertising or affiliate-link disclosure on a review or a social post.

9.5. You bear the cost of your own promotion. Nothing here commits us to reimburse advertising spend.

10. Prohibited conduct

10.1. You must not:

1. send unsolicited email, SMS or messages, or post your links as comment or forum spam;
2. bid in paid search on our company name, the Product names or misspellings of them, or use them in display URLs or ad copy in a way that suggests the ad comes from us;
3. use cookie stuffing, forced clicks, hidden iframes, pop-unders, auto-redirects or any technique that creates attribution without a genuine visitor decision;
4. send traffic from bots, click farms, emulators, incentivised click services or any artificially generated source;
5. refer yourself — buying through your own link, or arranging a purchase on your behalf, in order to earn commission;
6. offer cashback, coupons, rebates or other incentives that we have not published, or advertise discount codes that do not exist;
7. make false or misleading claims about the Products, including invented pricing, features, results, endorsements, certifications or customer numbers;
8. present yourself as Outsourcing Software Development SLLC or as its official representative, or register domains, social accounts, app listings or business profiles that imply that you are;
9. place links on sites containing adult content, unlawful gambling, hate speech, violence, malware or pirated material, or on anything unlawful in the target market;
10. buy, scrape or otherwise acquire contact lists, or promote in breach of marketing, e-privacy, consumer-protection or data-protection law, including consent requirements under the GDPR;
11. infringe anyone's trademark, copyright or other rights in your promotion;
12. probe, load-test, reverse engineer or attempt to reach parts of the Portal or of our event API that are not yours, or share your integration credentials.

10.2. If you breach this section we may withhold or reverse the commission on the affected traffic, suspend or close your account, recover amounts already paid on that traffic, and, where the conduct is unlawful, report it to the competent authorities.

11. Suspension and termination

11.1. You may leave the programme at any time by telling us in writing.

11.2. We may suspend or terminate your participation and your access to the Portal at any time, at our sole discretion and without being obliged to give a reason.

11.3. On termination you stop using the referral links and our brand assets. Commission validly earned before termination stays payable, subject to the hold period, the reversal rules in section 6 and the payout rules in section 7.

11.4. Where the termination is for fraud or for a breach of section 10, we may cancel any unpaid commission connected to the conduct concerned.

11.5. We may discontinue the programme or a Product with 30 days' notice by email. Commission earned before the programme ends is settled under these Terms.

11.6. Sections 6, 8, 12, 14 and 16 survive termination.

12. Intellectual property

12.1. The Products, the Portal, our trademarks, logos and marketing material remain ours. Nothing in these Terms transfers ownership of them to you.

12.2. We grant you a non-exclusive, non-transferable, royalty-free licence to use our brand assets and published marketing material for the sole purpose of promoting the Products under these Terms. The licence lasts as long as your participation, can be withdrawn by us at any time, and ends when your participation ends.

12.3. Your own site, content and audience remain yours. You allow us to name you or your site as a programme participant in our own materials; tell us if you would rather we did not.

13. Independent contractor status

13.1. You take part as an independent contractor. These Terms do not create employment, partnership, joint venture, franchise or agency between us.

13.2. You cannot enter into obligations, make representations, give warranties, sign contracts or accept payment on our behalf.

13.3. Neither side owes the other exclusivity. You may promote other products, including competing ones, and we may run other channels and appoint other affiliates.

14. Disclaimers, liability and indemnity

14.1. The Portal is provided as it is and as available. We do not warrant that it will be uninterrupted or error-free, or that reporting will be free of correction.

14.2. We give no guarantee of earnings. Nothing in our material is a promise of a level of income.

14.3. We are not liable for lost profits, lost opportunities, lost data, or indirect or consequential loss.

14.4. Our total liability to you, whatever the cause of action, is limited to the total commission we paid you in the twelve months before the event giving rise to the claim.

14.5. Nothing in these Terms excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be excluded under Bulgarian law.

14.6. You indemnify us against claims, losses, fines and reasonable legal costs arising from your promotion of the Products, your breach of these Terms, or your breach of any law — including marketing, consumer-protection and data-protection law — in the markets you operate in.

15. Changes to these Terms

15.1. We may change these Terms, the commission rates, the hold period, the payout threshold or the payout methods. We give you at least 30 days' notice by email to the address on your account before a change takes effect.

15.2. Changes apply to sales recorded after the change takes effect. Commission already recorded is settled under the terms in force when the sale was recorded.

15.3. If you do not accept a change, leave the programme before it takes effect. Continuing to use your referral links afterwards means you accept it.

15.4. Changes we are required to make immediately by law or by a payment provider may take effect without the 30-day notice; we tell you as soon as we can.

16. Governing law and contact

16.1. These Terms are governed by the law of the Republic of Bulgaria. Disputes are subject to the exclusive jurisdiction of the competent courts of Burgas, Bulgaria.

16.2. If a provision is held invalid, the rest stays in force and the invalid provision is read as closely as possible to its original intent.

16.3. Our failure to enforce a provision is not a waiver of it.

16.4. These Terms, together with the Privacy Policy, are the whole agreement between us about the programme.

16.5. Notices to us go to the addresses below; notices to you go to the email address on your account.